JUMP TO QUESTIONS ABOUT:
Answers to the most common questions we receive. Have one you don't see here? Drop us a line!
Will I receive a digital copy of the photos?
Yes, most collections include a digital copy of all the finished photos. They're full print quality, not downsized or watermarked, and you'll also receive a license to make prints and share them. Depending on your preference, we can deliver them as a digital download, on a USB thumbdrive, or on DVD.
Are the photos edited or retouched?
We edit and develop every photo delivered from a shoot. Read more information about development and retouching here.
When will I receive my photos?
For weddings, we send a quick sneak peek of photos typically within a week of the wedding. Next we'll send a slideshow of the highlights (our favorite 120 or so images from the wedding set to music), in about 2 weeks. The complete gallery of all the developed photos takes 4 to 8 weeks, depending on the season. Click here to learn more about our post-production process. For other types of shoots, final delivery is usually 1 to 3 weeks after the shoot date, depending on the kind of commission and the season. Rush delivery is available.
How many photos will I receive from my wedding?
Every wedding is different, but from a typical wedding we deliver about 600 fully-developed images.
Do you include an album?
We offer albums from several lines of bookmakers, and screen every one for quality. Most of our collections include an album, and after the wedding we'll work with you to create a custom design just for your wedding. Our background as graphic designers means we love designing the album almost as much as taking the photos. If your collection didn't include one, you're always welcome to add one later. Or if you'd like to upgrade your included album's style, size, or line, we can do that too!
Who picks the photos for the album?
By the time we're ready to design the album, we'll have spent an incredible amount of time taking, reviewing, and selecting the photos, so we know them better than anyone. And because we've designed many albums before, we'll already have a good idea about which ones will work best in the design. So we've found it's best for us to select the album photos and design the album for you. We'll send you a PDF proof and you'll have the opportunity to send feedback and make sure it has all of your favorite images before it goes into production. You can read more about that process here.
What kind of equipment do you use?
We shoot with Nikon professional bodies and lenses, and bring backup equipment to every shoot. We develop our photos on Mac computers, and back them up both locally and in a west coast data center. Better safe than sorry!
How does booking and payment work?
To formally reserve your date, we need to receive your booking agreement and retainer. We use an online system to build your collection and sign your contract, and you have the option to send the retainer by check or by credit card.
Should we meetup before booking?
We love to meet before booking, so we recommend it whenever possible. But if you don't live locally, or your schedule doesn't permit it, our online booking system allows us to move forward without meeting.
Can you pencil us in before we book?
Unfortunately no. We book on a first come, first serve basis and due to the number of inquiries we receive, it isn't possible for us to reserve a date until we've receive both the retainer and the signed booking agreement.
Can we customize a wedding collection?
Absolutely. Our minimum investment for Saturday coverage is the Basic Collection ($2500), but we can work with you to customize the contents of that or any other collection to fit your needs.
When should we schedule the engagement shoot?
It depends on a few things, but we can be very flexible with you. We've shot engagements from over a year ahead all the way up to days before the wedding. If you want to use the photos for a guestbook, we recommend at least 3 months before the wedding. For save the date cards or invitations, at least 6 weeks before you want to mail them.
What should we wear to the engagement shoot?
The short answer is, whatever makes you feel confident! You already have favorite outfits that you love, and that's a great place to start. Talk to each other to make sure you'll be equally dressy or casual. We've also found that dark colors allow the face to be the focus, and slim the body, while lighter colors draw attention to the body. Solids always work, and some patterns are great, too, but of course strong patterns will draw attention. Try layering for some flexibility in the photos.
Can we change outfits or shoot in multiple locations?
Sure, there's no extra charge for outfit or location changes. However, keep in mind that the included engagement shoot lasts about an hour. While it's ok if we run over a tad (that's usually Grant's fault...sometimes he gets carried away!), if you're interested in outfits or locations that will definitely require longer, the extra time will be billed at $125/hour.
Should we do the bridal shoot before or after the wedding?
Both can work well. Before the wedding, the bridal shoot can act as a dress rehearsal, to make sure you're happy with the tailoring of the dress and your styling. After the wedding, you may be more relaxed with the stress behind you, and you may feel more comfortable walking around in it in new places.
What if the wedding lasts longer than we booked?
We can almost always accommodate extra time. The rate for extra time is $125 per hour per photographer.
What if you're sick on the day of the wedding?
In 6 years, we've never had to miss a wedding. But to be on the safe side, we maintain good relationships with a lot of great professional photographers in the area—we even led a monthly photographers meeting for about 3 years. So if something were to happen that prevented us from being there for you, either we or our family should have no trouble lining up a respected professional to help out.
Are you available for travel or destination weddings?
Absolutely! We've photographed in California, New Jersey, North Carolina, several times in Florida, as well as all over Tennessee and Georgia. The rate depends on the logistics for each wedding, so get in touch for a custom quote!
Do you shoot video?
We'd rather do one thing well than many things poorly, so we've chosen to focus on still photography and leave the filming to other professionals. If you're looking for a wedding cinematographer, you might start with our friends at Limestone Films, who do great work. Aside from that, we may be able to offer timelapse add-on for certain weddings. If you'd like to add that to your collection, let us know and we'll see if it would be a good fit!
Do you shoot family portraits, or senior portraits?
Yes and no. We're honored to work again with former clients as they have new milestones in their lives. But family portraits aren't a primary focus of our work for new clients.